Question: Where can I find the user documentation for the program?
Answer: It can be downloaded from here (.pdf).
Question: I have found an error; how can I report it?
Answer: In the program, go to: Help – Contact support and select New Queries to the Mamut Support Centre. Select the option for I have found an error.
Question: Where can I register a program improvement suggestion?
Answer: In the program, go to: Help – Contact support and select New Queries to the Mamut Support Centre. Select the option for I have a suggestion for improving the program.
Question: I have forgotten my password. What should I do?
Answer: If you have forgotten your password and need help getting back into the program, contact the Mamut Support Centre. You will then be sent a form to fill out and return so that we can identify you. This measure is put in place to protect you and other users against misuse and fraud.
Question: What do I do when a problem occurs that I cannot solve?
Answer: In the program, go to Help – Contact support and select New Queries to the Mamut Support Centre. Select the option for I have a query.
Question: I cannot seem to register my query with support via the program. What should I do?
Answer: In this case you can send your query to support@mamut.com
